Parent information
Everything you need for your child’s time with us — from daily routines to funding and policies.
We aim to provide a warm, supportive and transparent environment for all families. This section includes everything you need to know about your child’s time with us, from daily routines to important policies.
Settling in
We understand that starting a new setting can be a big step for both children and parents. We offer a gradual settling-in process, tailored to each child’s needs, to help them feel safe, secure and confident.
Daily routine
Our days are structured to provide a balance of child-led play and adult-guided activities. Children have access to a range of experiences both indoors and outdoors, supporting all areas of development.
What to bring
Please ensure your child has:
- Weather-appropriate clothing (including a coat)
- A named water bottle
- Spare clothes
- Any required nappies, wipes or comfort items
Meals and snacks
We promote healthy eating and provide nutritious snacks during both the morning and afternoon sessions.
Children attending the PM session are required to bring a healthy packed lunch for the lunchtime period. We kindly ask that packed lunches support a balanced diet and avoid items high in sugar.
Please inform us of any allergies or dietary requirements so we can support your child safely.
Communication
If you ever have questions or concerns, our team is always happy to help.
We believe strong partnerships with parents are key. We keep you updated through:
- Daily feedback
- Observations and progress updates
- Regular communication via the Famly app, where you can view updates, messages, photos and important information about your child’s day
Famly app - Your hub for messages, photos, and updates about your child’s day - download the app and stay connected.
Fees and funding
We are open from 8:50am - 3:30pm, with the day structured as follows:
| Session | Times | Notes |
|---|---|---|
| AM session | 8:50am - 11:50am | 3 hours |
| PM session | 11:50am - 2:50pm | 3 hours |
| Afternoon club | 2:50pm - 3:30pm | 40 minutes - not covered by funding |
Funded childcare
Where eligible, children can access up to 6 funded hours per day, covering both the AM and PM sessions.
We offer funded childcare places in line with government guidance, including:
2-year funding
Supported funding for eligible families.
Universal 15 hours
For all eligible 3 and 4 year olds.
30 hours / Working Families
For eligible working families.
Minimum attendance
Children are required to attend a minimum of two sessions per week, which can be taken as:
- One full day (AM and PM session), or
- Two separate AM or PM sessions across the week
Please note: The Afternoon Club is not covered by funding and will incur an additional charge. Funding is subject to eligibility criteria set by the government. Parents may be required to provide a valid funding code for extended (30 hours) entitlement.
Policies and procedures
Copies are available on request or via our website.
We have a range of policies in place to ensure the safety and wellbeing of all children, including:
Illness and absence
If your child is unwell or unable to attend, please notify us as soon as possible. We follow health guidance to minimise the spread of illness and may ask children to stay at home if necessary.